LIBRARIES AND THE NII Summary of Comments Committee On Applications and Technology Information Infrastructure Task Force September 8, 1994 Herb Becker Library of Congress Following is a summary of the comments received for the "Libraries and the NII" section of Putting the Information Infrastructure to Work: Report of the Information Infrastructure Task Force Committee on Applications and Technology Report of the Information Infrastructure Task Force Committee on Applications and Technology. Comments have been arranged according to the section of the draft paper to which they are applicable. PART I: What Is the Application Arena? DESCRIPTION OF LIBRARIES The Role of Libraries in the NII. The definition of libraries should include the following: A library includes the selection of materials, organization, preservation, and service to a named constituency. Key to the concept of "library" is a service goal and an ongoing responsibility to a set of users. The physical distribution of materials is not relevant. Library, therefore, is not an accurate term for a database site or gateway. A database is not a library. The role of libraries as agents of democratic and equal access to information must continue. It must be recognized that libraries and librarians train the public, aid businesses in their economic development, support health care and education--all of the other areas discussed in the first set of IITF papers. The library community brings to the information infrastructure the perspective of information professionals from politically neutral institutions charged with ensuring public access to diverse information sources and viewpoints, regardless of a user's economic status or information seeking skills, and regardless of information format. In the emerging electronic age, this requires equal, ready, and equitable access to the nation's telecommunications infrastructure to avoid widening the gulf between the information rich and poor. By serving as a common repository from which businesses, schools, and households draw and share information, libraries reduce the need for individual business, schools, and households to spend resources for duplicate information resources that are shareable. Libraries are already beginning to fulfill the role of network guide for those who do not lack equipment but rather need guidance about what can be retrieved. Similarly,libraries provide efficiency of access--not all homes are likely to have the full set of technology required to access and receive all of the various types of information projected to be available in the next ten years. The role of special libraries and librarians and research and university libraries and librarians are major constituencies which must not be forgotten as the NII looks for links to the world of users. Caution is advised in defining the role of the public library : those who can afford to pay for information will do so; the vision of the NII is that everyone else will be brought to the door of the public library, which is already underfunded and understaffed. The Role of Librarians. Librarians are information leaders. Because of this expertise they are crucial to the future of the NII. Librarians have spent centuries refining knowledge about storage and retrieval of information. From the clay tablet to the digital world, this knowledge has and will continue to be crucial. The Application. Libraries are a central node in the country's educational system. Additionally, they provide access to information which is vital to the community and economic development. Benefits of Applications in This Arena The NII should assure that government information is more accessible. Library as physical repository should diminish as libraries become electronic gateways to information resources. PART II: Where Are We Now? Funding: Footnote 6 is important. Start-up costs for implementation of government databases are likely to be significant and budgets must help support the development of electronic databases. Research and Development. Public libraries may be at a disadvantage in applying for grants or responding to proposals due to limited resources. Smaller libraries, if they are to have a role in the NII, should be targeted by programs. If libraries are necessary to assure equitable access to NII information, then specific government programs should be implemented to encourage both connectivity and education of existing staff. Cryptography, Security and Privacy. The confidentiality of library circulation records must continue. In the network environment, the possibility of tracking readership patterns at the level of the individual could have chilling repercussions on the perception of individual freedom and privacy with negative impacts on the use of network information. Additionally, electronic signatures must be developed. The ability of librarians and the public to cite electronic sources as "official" through an electronic signature would allow libraries to increasingly rely on electronic information. PART III No comments were received for this section. PART IV: How Are We Going to Get There? The Government's Role Funding. Governments at all levels must help fund those areas that are not being addressed by the marketplace, but which nonetheless provide an overall social benefit. This would include, but not be limited to, the digitizing of certain collections, the provision and maintenance of access through libraries, and the education of and provision of access to underserved groups. Facilitation of Standards Development. As a community interested in technical standards, should there be a lead agency for NII library-useful standards? Providing a Testbed: Depository Library Program. The Depository Libraries are an excellent test group for government information projects. They provide a testbed for intergovernmental information for state, local, regional and federal databases as depository librarians already deal with multiple levels of government and its information. Policy Setting: Copyright. The discussion of intellectual property is excessively focused on the print model. A broader discussion of the issues and trends would have been useful. For example, the trend to licensing rather than sale of digital material is important in this area even any conclusions may be premature. Industry Regulation. It is recommended that the federal government be responsible for assuring free public access to government information. The Depository Library Program should be key in promoting and providing public access to government information. Education. University libraries should be added to the statement on education. The term "primitive" should be removed from the statement on access. For the NII to be a successful component of education, schools and libraries must be equal to other entities in accessing information. Digital Conversion It is critically important to focus on content. Access to a vast and diverse array of resources supports education, protects productivity and competition, stimulates R&D, and public awareness. Availability of such resources will make connectivity meaningful and is key to the vision of the NII. It is not enough to convert and collect electronic material, however. The issues of access, organization, and preservation must also be considered. It is important that the various projects listed in the report be coordinated, information shared, and considered as a whole so that progress towards the digital library can be made efficiently and in the most timely manner. One model to build on is the National Endowment for the Humanities (NEH) 20-year plan to preserve three million brittle books. The NEHprogram has established a collaborative, multi-institutional program that includes standards development, selection of resources, training in preservation and technology, preparation and conversion of resources, and maintenance and provision of access to these resources. In any effort as major as the conversion of core materials for the NII, no single institution should be expected to take on an effort of this scope. Such an effort should be a cooperative effort involving many institutions. OTHER COMMENTS The remainder of this summary discusses comments received that were not directly related to the draft, but still considered important by reviewers. Additional Issues Which Must be Addressed. Civil Liberties. Intellectual freedom, censorship, and privacy issues are important issues not fully treated in the document. Resolution of these issues could fundamentally impact the content of the NII. Semantic Gateways. Whether manually created or digitally generated, semantic gateways will be a necessity in the world of massive databases being discussed in conjunction with the NII digital libraries. Organization of Data. Similarly, the role of organization of data for successful retrieval must not be ignored. Only 7 percent of the data on the Internet today is text; the remaining data are graphics, multimedia, and computer programs. These latter types of data do not self-identify as easily as text and, therefore, some type of searchable organizations must be imposed before retrieval can take place. Preservation. Digitization is not a panacea for preservation. Digital technologies are changing rapidly; materials stored on a digital medium today may not be readable by the equipment used even five years from today. Digitization for preservation requires a program that guarantees migration of the digitized materials to new technologies on a continuing basis. Other Industry Players. The expanding role of electric utility companies should not be overlooked and should be added to the list of "key industries." Equity of Access. What does equity of access really mean. What kind of investment are we talking about for the nation? What is feasible? Further equity of access studies must be undertaken if the goal of equity of access to information is to be achieved. Those studies underway should be coordinated and the data shared with any studies which follow. All Digital? It would be a mistake to assume that the goal of libraries is to become entirely digital. Most users continue to show a preference for paper particularly when reading long documents but also for short ones. It may be appropriate to digitize factual material, but leisure reading material is likely to continue to be delivered inpaper for sometime. Library as Publishers? Similarly, it would be inefficient to assume that libraries will become printers or publishers for any information but low use materials. Algorithmic Retrieval. The probability of purely algorithmic retrieval for most formats may be simple in the near term. For text, such indexing and retrieval may be possible before the end of the century. For image, audio, video materials, such capability is unlikely. It must be assumed, therefore, that some human intervention for identification and organization of such materials will be a necessary, if costly, alternative for some time. Are Libraries Facing an Identity Crisis. Libraries are suffering from an identity crisis. There are disparate views of the future role of libraries and librarians. The demographic and economic factors that shaped the public library movement in the nineteenth century U.S. are gone. The invention and widespread use of telecommunication systems--telephones, televisions, computer data networks--make libraries appear less useful. Libraries are facing competition--competition in conjunction with private investment are the underpinnings of the Administration's NII program. Questions We must Ask. What are libraries roles by sector? Should libraries divide between public and private sector? Should the library community divide itself along public and private spheres or should it serve both spheres? What does competition mean for libraries in the NII? Should libraries retreat from areas in which the private sector declares it intends to serve? Does the growth of unpublished and unauthenticated materials on the network suggest that the role of libraries is diminishing or becoming more targeted as part of the general, interdependent evolution of libraries, information services, publishers, and navigation and information services? Does this suggest that the role of libraries, particularly public, will be primarily as information providers for the information poor? .