September 22, 1994 Volume Controls in Cyberspace? -- Hard First Amendment Questions in the Age of Electronic Networking By: David R. Johnson Electronic speech, transmitted over the global networks, has reduced the significance of all physical barriers to communication. There is no need to travel to make a speech heard by millions. You don't even need a stamp to send a message around the world! It's not surprising, therefore, that we are beginning to see clashes between those who favor the free flow of information and those who seek to impose limits on what can be said. The recent obscenity conviction in Memphis of the operators of a bulletin board physically located in California -- and legal in California -- is just one example. Some call for enforcement of the First Amendment in cyberspace. Some point out that the First Amendment is a local U.S. ordinance -- not applicable, for example, to those sued in England or Australia under lower standards applicable to defamation in those locales. But no one has yet come to grips with the hard question of how we will balance the community interests in imposing some limitations on speech against the desire to facilitate open communication over the Net. In other words, if we did have a "First Amendment" in cyberspace, generally agreed upon as a global balancing tool for the rights of speech and the protection of other interests, what would it say? How would it read? It couldn't say "Sysops shall make no rule limiting freedom of speech" -- that just wouldn't be helpful. And we certainly can't just apply the FCC rules applicable to old fashioned broadcasts -- these are justified by a bankrupt notion of scarcity and premised on centralized control. In the "real" world of speech carried on physical objects (letters, magazines, etc.) and communicated in local settings (before assembled audiences), we have acknowledged lots and lots of limitations. Obscene materials are not protected. Defamation with malice can give rise to liability. Copyright infringement is a criminal act. And the courts have upheld all kinds of limitations on the time, place and manner of speech acts. You are not allowed to hold a loud parade at two in the morning in a residential area. Cyberspace will have to have similar exceptions to its First Amendment principles -- but they will have to differ appropriately in light of the differences in the territory. Obscenity will have to be defined by the community standards of particular online forums, with labelling and contracts governing the decisions by adults to subject themselves (and their children) to any particular standard. Defamation law might be different in an online setting in which the right of reply is so much more readily available. Copyright law will surely change substantially, since the ease of non-commercial copying on the Net will put enormous pressure on the fair use doctrine. In addition, and perhaps most importantly, the Net will have to develop its own version of "time place and manner" regulation. The screens that lead to cyberspace are in our homes. Despite the theoretical feasibility of "bozo filters," we need some protection against an obnoxious tide of electronic junk mail. Receiving and weeding through e-mail takes a lot of time and money. There is an analog in cyberspace of unduly LOUD communication -- sending a broadcast e-mail to lots of unwilling recipients, or posting extensive off-topic comments in an online discussion group. In response to obnoxious advertising posted by two lawyers who "spammed" the net, there is now a body of "judges" who claim the power to review and cancel inappropriate postings to usenet newsgroups. (A vigilante "cancelbot" preceded this more orderly and representative forum.) I can report that LEXIS COUNSEL CONNECT, the online meeting place for lawyers, has been forced to limit members' right to send broadcast e-mail -- in response to complaints about the manner in which this speech is conducted and its unreasonable tendency to disturb our peace and fill our mailboxes. The hard-core First Amendment advocates will object to any such regulation, arguing that the marketplace of ideas and the culture of online netiquette (and an occasional flame war) will keep obnoxious posters in line. I favor the free flow of ideas. And I realize the spirit of the First Amendment is to protect unpopular views. But this new form of regulation of time, place and manner of online speech has nothing to do with the content of the speech. (No one cares that the spamming lawyers were advertising.) Moreover, the answer to these First Amendment objections is not limited to the ultimate right of a majority to protect itself against unwanted intrusions. The ultimate rationale for creating rules against unduly loud electronic speech is that we need to be able to hear ourselves think, collectively. Kevin Kelly's brilliant new book, "Out of Control," talks extensively about the emergence of complex adaptive systems and suggests, as others have, that the global Net is becoming a sort of "hive mind." If we look at complex structures of this sort, we see that most involve a large number of connections -- allowing constant communication between individual elements. But most do NOT permit one particular individual to speak to the group as a whole against their will. There is no "leader fish" in a school. Neurons trade chemical signals primarily with neighbors. Ants and bees talk relatively quietly among themselves. Undue prominence of any one unwelcome signal or source or information is a form of disease or madness or social and political disaster -- a form of hostage-taking. I think it is fundamental to our ideas about government that the state should not have a point of view of its own distinct from the general desire to increase the freedom and ability of individuals to express themselves and form communities. If one voice can overpower, even though purporting to speak on behalf of or in search of the global good, then the basic processes of filtering and evaluation that make a group consensus so wise can be destroyed. This provides us with one central principle for developing the limitations on the right to speak in cyberspace. We need those limitations to facilitate each individual's voluntary decisions about what to say and hear and read and from whom. Speech acts can no more be absolutely protected in cyberspace than in the "real" world -- indeed, the greater power to speak may well increase the need for time, place and manner restrictions. But on the other hand, the apparently limitless extent of this cyberspace holds out hope that everyone will be able to find a place to say whatever they want to say -- and that the connectedness of it all will help the best ideas to win at the end of the day.